Frequently Asked Questions
What is the return policy?
If your order arrives damaged or incorrect, contact us within 14 days with a photo and your order number. We'll quickly arrange a free replacement or refund.
How long does shipping take?
Shipping usually takes 4-9 business days within Europe and 10-15 business days for the rest of the world.
Do you offer customer support?
Yes we do! Our support team is here to help with any question or issues you may have.
Is my personal information safe when I purchase online?
Yes. Your data is handled with strict security measures, so your personal and payment details remain safe at all times.
Still need help?
Didn't find the answer you were looking for? Get in touch with us our team will be happy to assist you.